SHIPPING POLICY
Postage is via Australian Post within Australia and INTERNATIONAL
http://www.austpost.com.au
STANDARD SHIPPING TIMES:
By purchasing your item you agree to pay the postage and handling cost of that item.
Additional extras can be arranged at extra cost, such, registration, and express - tracking is included.
All items which are located in our Melbourne facility will be shipped via Australia post within 48hours of payment.
Shipping prices are according to the total shopping price. This means, your shipping price will cater to your total cart, providing your with the cheapest shipping price possible.
For Items under $20.00 we have included free shipping!
We offer LOCAL DELIVERY!
YASSSS! Yes, its true. You can now have your order hand delivered to you within 48 hours!
Delivery locations as follows:
MELBOURNE & SOUTH EASTERN SUBURBS $20.00
NORTHERN & WESTERN SUBURBS $25.00
GEELONG $35.00
*Please note, NOT all of our products are located in our Melbourne facility. Some of our newer products (not our vintage products, only our new products) are located with our overseas partner and as such, postage will take longer.
SHIPPING ADDRESS
Please INSURE your shipping address is CORRECT. Remember that is where your items will be going to...so it needs to be correct.
We will NOT be responsible for parcels once they are posted. As you can understand, we have no control over 'Australia Post' whatsoever, and cannot be accountable for any of their actions. IF, However you do not receive your item, do contact us and we will help you to lodge a 'Missing' Parcel form with Australia Post which may take up to 6 months once lodge with.
All Parcels which leave 'Victoria Vintage & Co ' are properly labelled, marked, signed, custom slip where required, and contain a 'clear' return address.
PLEASE NOTE:
We have collaborated with an overseas partner and as such some of our NEW products may take longer to arrive.
RETURN POLICY
All sales are final. Should you have any questions or concerns about a purchase please don't hesitate to contact us prior to the purchase.
We are a collective of small business and take great care in our business. However, if you do feel you have any concerns with your product please contact us within 24 hours upon receiving your item.
PAYMENT METHOD
Victoria Vintage & Co accepts most forms of payment. We provide a secure, easy and most importantly a safe online payment experience with one of the industries top payment options providers - STRIPE.
Paypal & AfterPay is also available.
At Markets, Events, Festivals, ect. we have SQUARE Ready and can accept both cash and card payments.
WHOLESALE INQUIRIES
Wholesale inquires are welcomed but please remember we are a collection of local small businesses who simply can not survive on peanut butter and Jelly!